Your privacy is our top priority

We're committed to protecting student privacy and maintaining transparency about how we collect, use, and safeguard your information while you use FormuLab.

Last updated: October 15, 2025

Our Privacy Principles

Built with students in mind, our privacy practices prioritize your academic freedom and data security.

Student-First Security

We never sell student data. Your academic information and study habits are protected with industry-standard encryption and security measures.

Full Transparency

We clearly explain what data we collect, why we need it, and how it helps improve your learning experience on FormuLab.

Your Control

You have complete control over your data. Download, modify, or delete your information at any time through your account settings.

Information We Collect

Account Information

When you create an account, we collect:

Email address (for account verification and important updates)
Name or username (to personalize your experience)
Optional: School/university and year of study (to recommend relevant content)

Usage Information

To improve FormuLab and provide better recommendations, we collect:

Formulas you view and save (to recommend similar content)
Study session duration (to understand platform usage)
Workspace organization (to improve our categorization system)
Feature interactions (to identify what's most helpful for students)

Technical Information

For security and platform optimization, we automatically collect:

IP address and general location (for security and regional content)
Device type and browser information (to ensure compatibility)
Page load times and errors (to improve performance)

How We Use Your Information

✓ What We Do

• Provide personalized formula recommendations
• Send important account and security updates
• Improve our AI explanations and search features
• Ensure platform security and prevent abuse
• Develop new features based on student needs
• Provide customer support when you need help

✗ What We Never Do

• Sell your personal information to third parties
• Share your study habits with schools or employers
• Send promotional emails without your consent
• Track you across other websites
• Store unnecessary personal information
• Use your data for advertising purposes

How We Protect Your Data

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Encrypted database storage
• Regular security audits and penetration testing
• Secure hosting infrastructure with 99.9% uptime
• Multi-factor authentication support

Operational Security

• Limited access to user data on a need-to-know basis
• Regular employee security training
• Incident response plan for any security events
• Compliance with international data protection standards
• Regular data backups with encryption

Your Rights as a Student

Access Your Data

Download a complete copy of your account data at any time.

Correct Information

Update or correct any personal information in your account.

Delete Your Account

Permanently delete your account and all associated data.

Limit Data Processing

Request restrictions on how we process your personal information.

Data Portability

Export your data in a machine-readable format.

Withdraw Consent

Opt out of any optional data collection or processing.

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email and prominently display updates on our platform. Continued use of FormuLab after updates indicates acceptance of the new terms.

Have questions about your privacy or data? We're here to help:

Email: info@formulab.com

Response time: Within 48 hours

For urgent privacy concerns, mark your email as "URGENT"

Questions about your privacy?

We're committed to transparency and protecting student privacy. Reach out if you have any questions or concerns about how we handle your data.